About the Class

Few managers would disagree with the idea that their interviewing and selection process significantly impacts all aspects of their organization’s performance – including its profitability. The cost of making a poor hiring decision is significant with lost productivity, quality, customer satisfaction – not to mention the costs associated with termination, possible legal ramifications and then having to recruit and train a replacement.

Interviewers benefit from utilizing proven methodology for obtaining relevant information from applicants and properly assessing it— what to look for and how to gain that information. This workshop will provide the participants a practical, proven step-by-step approach to the interviewing process which they can utilize themselves and/or introduce to their organizations.